At-getting-started

Change root password

The first thing to do in a new RT installation is to change the database root user password. The default password is 'password' and provided this user has all rights in the database, we need to change this.

Log in the web interface of RT and click on the home page in 'preferences'

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Click then in 'About me'

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and enter your new password twice in the 'Password' fields 'New Password' and 'Retype Password' and click on 'Save

Preferences' on the right bottom corner.

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Grant the database root user superuser rights to Asset Tracker

First, let's grant the superuser (root) of the database also rights to the assets. Standard it has no rights to the assets table.

• we go to 'Configuration' (image 1)
• we click on 'Global' (image 2)
• click on 'At User Rights' (image 3)
• we see that the only user in the system is 'root' (this is a new installation, remember?). This user has 'no rights granted'.
• To make it superuser of AT, we select the field 'SuperUser' from 'New Rights' and click on 'Modify User rights' (image 4).
• After that, we see the result: the rights have been granted (image 5)

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Create asset types

what is an asset tracker database without assets :-)? First we will create asset types. Asset types are routers, servers, pc's, whatever. You are free to create your own. This is how you do it:

• in 'Configuration', click on 'Asset Types' (image 1)
• click on 'New type' (image 2)
• Fill in the 'Asset Type' and the 'Description' fields and click on 'Save changes'. In my case, I create a 'routers' asset type.

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• =Create some custom fields=
• * click on the 'configuration' link (image 1)
• * click on 'Custom Fields' (image 2, you may choose any of the two links)
• * click on 'Create' (image 3).
• * when you are done with this custom field, click on 'save changes'. If you need more custom fields, repeat the process.
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